FAQs
Find your FAQs here
By Kay!1 author26 articles
- I have published product badges but they are not appearing on my store
- How will adding a new theme effect the playbooks that I have published from ModeMagic?
- Do active automations get updated automatically?
- How can I book a Store Conversion audit?
- I am unable to access the playbook which I activated.
- How can I add badges to all product images using an automation?
- How can I add trust packs on different positions on the Home Page and the Product Pages?
- How can I request for a refund?
- I want some changes in the template that I am using. How can I request for such changes?
- I am selling on different marketplaces. I want ModeMagic to only take the the relevant e-commerce platform's online orders into consideration.
- I want to publish the announcement banner only on specific pages.
- My store set up doesn't include inventory tracking. Will it impact the playbooks which I will publish from ModeMagic?
- Does ModeMagic interfere with other apps on my website?
- Does the website load speed get affected due to ModeMagic?
- What is the difference between FBT and Product bundles? Can we do both?
- How do I track how ModeMagic is helping with my store's conversions?
- Does the Quiz support GIFs/videos? How many product recommendations can we do in the quiz?
- Where can I see my billings of Modemagic?
- Can I integrate Spin the Wheel and the Product Finder quiz with my Email/WhatsApp marketing tool?
- Can I have custom probabilities of the offers in Spin the Wheel playbook?
- How many products can I add in a Product Bundle?
- What is the logic behind the Frequently Bought Together playbook?
- What is the logic behind the Smart Price Drop playbook?
- Can I exclude certain products from Abandoned Cart/ Smart Price Drop?
- Can an Announcement Banner redirect to a certain page? Can I schedule announcement banners?
- Custom Product Recommender - details needed by Mason's Product Support team to setup your custom quiz