Troubleshooting & Help
Running into an issue? We have some quick tips for you.
By Kaus and 1 other2 authors18 articles
I have made changes to an automation but why is it not visible in my store anymore?
The app is adding badges on the product I never selected
What to do when my store doesn't get updated with the badges after I activate the auto-apply badges option?
What happens to auto-applied badges when I uninstall the app?
How much time does it take for ModeMagic badges to load on store pages?
Why didn't the badge appear on the product image?
Do ModeMagic Badges work on Google Shop ads?
The app shows that the badge will be ready in 2 minutes but it is not ready yet. What should I do?
I am trying to remove the badge but I get a message that “ 1 of your product(s) had images changed or edited directly through your relevant e-commerce platform account"
Badges are appearing as broken images in the store.
What to do if badges don't get removed even after uninstalling the app?