Sometimes when it takes too long for a custom badge to get created and the page is stuck, you could try the following-
1. Try refreshing your page and create the badge again.
2. The app works best on Chrome/Firefox and Safari. You could switch your browser to any one of these and try creating a custom badge.
3. If none of the above steps helped, please ping us from the in-app chat or drop us an email at [email protected] and we'll help you out.