In some cases, when you're trying to use the Undo Sticker option to remove the label from your product image, it doesn't work. This could happen because you have modified the product image by chance.
Modification of the image could happen if you do any of these things -
- Download and upload the exact same image again
- Or, replace the image with another new image
So ModeMagic starts treating this updated image as a new image. That is why it will not be able to revert to the original (not sticker-ed) image when you use Undo Sticker option.
If you are facing this issue, reach out to the support team through the in-app chat or drop us an email at [email protected].